Alnair is a professional platform for brokers and real estate agencies that helps teams find properties faster, present them to clients more effectively, and close deals more efficiently.

For agencies, Alnair becomes more than a personal broker tool — it serves as a centralized platform for managing the work of the entire broker team.

An agency account provides additional capabilities designed specifically for real estate companies:

• shared tools for the entire broker team

• branded presentations and client materials with the agency’s logo and contact details

• white-label functionality that allows agencies to use their own domain when presenting properties

• the ability to publish secondary market properties directly in the platform

• analytics that help track broker activity within the agency

• access to additional financial programs for agencies, including commission advance options for selected projects

With an agency account, Alnair can be used as a central operational platform for the entire company, not just an individual broker tool.

Creating an Agency

1. Open your personal dashboard and start agency creation

Log in to your Alnair account and open your personal dashboard.

In your dashboard, click Create Agency to start the setup process.

2. Fill in the agency form

Provide the required information about your company.

Agency Logo
Upload your agency’s logo.

Agency Name and Website
Enter the official name of your agency and its website (if available).

Location
Select your agency’s location using the map.

Licenses (optional)
If applicable, fill in the following fields:

• TRR

• ORN

Agency Contact Details
Enter a general phone number and email address used for agency communication.

Description
Provide a short description explaining what your agency does.

3. Save the agency

Review the information and click Create Agency.

You can update your agency information later in the Agency Settings section.

Managing Agency Users

Agency management is available in your personal dashboard in the Agency Users section.

To manage agency users, you must have the Agency Administrator role. Only administrators can invite, remove, or manage members within the agency. If you are an agency administrator but do not have access to user management, please contact our support team at support@alnair.ae .

Invite users

1. Open your personal dashboard.

2. Go to Agency Users.

3. Click Invite by Email.

4. Enter the email addresses of the users you want to invite.
   If you are inviting multiple users, you can separate the email addresses with commas.

You can also upload users using a file:

• download the invitation template

• fill in the required information

• upload the completed file back to the system.

  5. Click Invite.

Invited users will receive an email invitation to join your agency.
The user must accept the invitation. Only after accepting it will the user be linked to your agency.

Track user status

In the Agency Users section you can track users in several categories:

Active Users
Users who have already joined your agency.

Requests
Invitations that are waiting for confirmation.

History
A record of previous invitations and user actions.

Remove users

If necessary, a user can be removed from the agency.

1. Open your personal dashboard.

2. Go to Agency Users.

3. Find the user in the list.

4. Click the cross icon next to the user’s name.

5. Confirm the removal.